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Executive Profile
Executive clinical leader, practising NHS General Practitioner and board-level strategic adviser with over 20 years' experience leading transformational change across primary care, urgent and emergency care, integrated neighbourhood health and population health.
Recognised for building trusted partnerships and delivering complex change at local, regional and national level, with a focus on improving health outcomes, reducing health inequalities and redesigning services around the needs of patients and communities.
Alongside executive leadership roles, an experienced keynote speaker, mentor and leadership facilitator, supporting people and organisations to lead with authenticity, compassion and purpose.
Executive Expertise
- Executive Clinical Leadership
- Neighbourhood Health
- Primary Care Transformation
- Urgent and Emergency Care
- Population Health & Prevention
- Health Equity
- Clinical Governance
- Strategic Partnerships
- Board & System Leadership
- Digital Transformation
- Mentoring & Leadership Development
- Public Speaking & International Collaboration
Known For
- Leading complex system transformation
- Building trusted partnerships
- Championing health equity
- Developing compassionate leaders
- Uniting people around a shared vision
Career Highlights
- Practising NHS General Practitioner
- Associate Clinical Director, Remote Primary Care Services, Bupa
- Regional Medical Director for Primary Care, NHS England (London Region) and SRO for London Neighbourhood Programme
- Medical Director for Urgent Care, London Ambulance Service NHS Trust
- Leadership Mentor & Facilitator
Executive & Clinical Experience
Associate Clinical Director, Remote Primary Care Services
July 2026 – PresentBupa
- Providing executive clinical leadership for Bupa's remote primary care services, supporting the strategic development of digitally enabled models of care and ensuring delivery of safe, high-quality, patient-centred services
- Supporting service transformation through innovation and digital healthcare
- Leading clinical governance, quality improvement and patient safety
- Working collaboratively with multidisciplinary teams to improve clinical outcomes and patient experience
- Supporting workforce development and clinical leadership across remote services
Regional Medical Director for Primary Care
November 2022 – July 2026NHS England (London Region)
- Provided regional executive clinical leadership for primary care across London's five Integrated Care Systems, supporting delivery of national priorities and transformation aimed at improving access, quality, integration and population health
- Advised senior NHS leaders on primary care strategy and transformation; led regional implementation of national programmes
- Built trusted partnerships across Integrated Care Boards, provider organisations, primary care, local government and the voluntary sector
- Represented London at national forums and influenced policy development
- Delivered GOLD strategic commander on-call duties
Senior Responsible Officer, London Neighbourhood Health Programme
May 2025 – July 2026NHS England (Additional Executive Portfolio)
- Executive clinical lead for London's Neighbourhood Health Programme, overseeing development and implementation of one of England's largest neighbourhood transformation programmes
- Developed London's strategic vision for neighbourhood health aligned with the NHS 10-Year Health Plan
- Directed large-scale engagement involving NHS organisations, Greater London Authority, London Councils, Londonwide LMCs, voluntary sector partners and local communities
- Co-developed training programmes to support neighbourhood implementation across London
- Worked closely with NHS England national teams to shape neighbourhood policy and implementation
- Presented nationally on neighbourhood health, integrated care and reducing health inequalities
Medical Director for Urgent Care (Oct 2021 – Nov 2022); Assistant Medical Director (Jul 2015 – Oct 2021)
July 2015 – November 2022London Ambulance Service NHS Trust
- Provided executive clinical leadership for London's NHS 111 and Integrated Urgent Care Clinical Assessment Services through sustained operational pressure, including COVID-19 response and recovery.
- Led clinical governance, quality improvement, patient safety, escalation, incident response and senior clinical on-call rota across LAS Integrated Urgent Care services.
- Designed, mobilised and scaled the LAS IUC CAS clinical model across North East, South East and North West London.
- Directed urgent care pathway redesign, including single point of access, same day emergency care, community referral pathways, paediatric CAS pilots and Pan-London category 3 and 4 ambulance validation.
- Strengthened strategic partnerships across NHS England, Integrated Care Systems, acute providers and primary care to improve pathways and system integration.
- Led clinical workforce development and supported greater integration of 999 and 111 services.
- Served on the London Ambulance Service Trust Board and Executive Committee, contributing to organisational strategy, assurance, delivery and coroner-related governance
NHS General Practitioner (Salaried in-hours GP, Out-of-Hours & Extended Access Services)
August 2011 – PresentViolet Lane Medical Practice; Croydon GP Collaborative (CGPC); previously various medical practices
- Practising as an NHS General Practitioner alongside executive leadership roles, maintaining current frontline clinical experience across routine, urgent, out-of-hours and extended access care.
- Delivering remote and face-to-face clinical assessment across general practice, out-of-hours and extended access services, including home visits, long-term condition management, women's health, urgent care, health promotion and prevention.
- Reviewing and acting on correspondence, investigations and laboratory results; managing acute and repeat prescribing; contributing to clinical audit, service development, medical education and mentoring.
- Providing supervision and support for students, trainees and allied health professional colleagues.
Lead Practitioner
January 2023 – June 2026Bupa Croydon Health Centre
- Provided high-quality primary care, preventative medicine and health assessments whilst supporting service development and clinical excellence within one of Bupa's flagship health centres
- Delivered comprehensive private primary care and preventative health services
- Led clinical quality improvement initiatives; supported governance and clinical audit
- Mentored colleagues and promoted best clinical practice; helped shape evolving hybrid models of patient care
Online Tutor, Global MBA Programme (Quality Improvement Module)
April 2022 – April 2023- Provided online support for Global MBA students via the Virtual Learning Environment forums
- Delivered regular webinars on module topics; marking and feedback for coursework and exam submissions
111 & Urgent Care and Cardiology Clinical Lead, GP Network Lead
January 2013 – July 2015Croydon Clinical Commissioning Group
- Chaired GP clinical network meetings
- Worked with the local Trust to review and map urgent and ambulatory care pathways
- Provided clinical leadership at CCG level for development and integration of the 111 service
- Chaired local 111 clinical governance meetings and end-to-end reviews; sat on the regional 111 clinical governance group
- Clinically led the design and implementation of the integrated cardiology care pathways in Croydon
Darzi Fellow
September 2012 – July 2013SWL Strategic Health Authority / Better Services Better Value
- Supported a multi-organisational, multidisciplinary clinical leadership group focused on reconfiguration of services for children and young people across 6 CCGs in South West London
- Engaged with a wide range of stakeholders including community groups, patients and public, and primary, secondary and community care providers
- Key achievement: supported development of the South West London Children and Young People's Clinical Network, chairing its Long Term Conditions workstream
Leadership Influence and Collaboration
Events Lead & Leadership Facilitator , Mastering Awareness
October 2023 – presentCo-design and facilitate leadership development programmes that enable senior leaders and aspiring executives to lead with authenticity, resilience and purpose. Deliver group facilitation and immersive leadership experiences, with a particular focus on supporting women of colour in leadership and creating psychologically safe, inclusive workplaces.
Vice President for Health , PowHer Collective
May 2026 – presentProviding strategic leadership for health and wellbeing within a global network committed to empowering women to thrive personally and professionally. Championing equitable access to health information, preventative healthcare and leadership development, building partnerships that improve health outcomes and reduce inequalities.
Trustee , Coalition for Personalised Care (CP4C)
July 2026 – presentProviding strategic oversight and governance to support the charity's mission of advancing personalised, person-centred care across health and care systems. Contributing clinical and system leadership expertise to influence policy, strengthen partnerships and promote approaches that empower people to take an active role in managing their health and wellbeing.
Leadership Mentor
October 2022 – presentPassionate about developing compassionate, inclusive and values-driven leaders. Mentoring clinicians and senior leaders through career progression, leadership transitions and personal development, supporting them to build confidence, resilience and influence while creating psychologically safe and high-performing teams.
Co-Director , DAPS Global
July 2012 – July 2018Co-led an international non-profit organisation dedicated to improving patient safety and quality improvement through education, leadership development and frontline innovation. Designed and delivered the internationally recognised DAPS Patient Safety Summer School and Patient Safety Summit, and led international faculty delivering education across NHS organisations, conferences and educational institutions, including a programme across three hospitals in Brisbane, Australia.
International Leadership & Collaboration
Contributing to international healthcare partnerships focused on strengthening primary care, integrated care and health system transformation through advisory work, knowledge exchange and executive education. Supported collaboration on primary care transformation and Universal Health Coverage with countries including Kazakhstan, Singapore, Tanzania, South Africa and Ghana; participated in a programme of work with the Philippines Department of Health as part of the NHS Global Consortium; and co-delivered an international workshop on the evolution of digital developments in UK general practice with Professor Dennis Batangan (Ateneo de Manila University).
Selected Speaking Engagements
- Oscar Krane Excellence in Healthcare Conference, Keynote: From Fragmentation to Flow: Building Integrated Neighbourhood Care (June 2026)
- London Resident GP Annual Conference, Compassionate Authentic Leadership in Modern Healthcare (March 2026)
- Royal College of General Practitioners Faculty AGM, Guest Speaker and Awards Presenter (October 2025)
- Urgent Health UK National Conference, Panel Discussion on Urgent Care and Neighbourhood Health (October 2025)
- Next Generation GP Programme, Leadership and System Transformation Panel (October 2025)
- NHS Confederation 2025, Panel Discussion on Prevention and Reducing Cardiovascular Disease with CVD Action (June 2025)
- Ateneo de Manila University (Philippines), Joint International Workshop with Professor Dennis Batangan: The Evolution of Digital Developments in UK General Practice (May 2025)
- AACE, Women in Leadership Conference (March 2022) and Ambulance Leadership Forum (September 2022)
- Insight2Marketing International Women's Day Conference, Keynote Speaker (March 2020)
- NHS England London Regional and ICB Neighbourhood Health Events, Regular Speaker and Panellist
- Black Female Doctors UK, Health Awareness and Community Engagement Events
- Community Health Hub, Public Health Promotion and Health Equity Events
Podcasts & Media
- Black Women on NHS Boards, Fireside Chat on authentic leadership, representation and career progression (June 2026)
- Stop Smoking London Campaign, Stress & Smoking (2025)
- The NextGen Cast, Backstage with Dr Agatha Nortley-Meshe (July 2024)
- Representation and Why It Matters, The Organisational Inclusionist Podcast (April 2024)
- BBC Radio London, multiple interviews on healthcare and public health
- The Professional You Should Know, R3 Physiotherapy with Ryan Johnson
Memberships & Advisory Roles
- Chair, All-Party Parliamentary Group meetings on Obstructive Sleep Apnoea (OSA)
- WRES Expert
- Member, NHS London Faculty of Medical Leadership and Mentor on PULSE Leadership Programme
- Member, Black Women on NHS Boards
- Judge, HSJ Patient Safety Awards 2026
Awards & Recognition
- Caribbean Global Awards, Diaspora Laureate for Primary Care Excellence (2026)
- HSJ 50 Most Influential Ethnic Minority Leaders
- NHS Black History Faces of London
- National and international recognition for leadership in primary care, health equity and system transformation
Publications
- Chapter 4: Inclusive Decision Making. In Decision Making in Paramedic Practice, College of Paramedics Series · Class Publishing, 2024. Co-authored with Bo Escritt and Alison Walker.
- Chapter 3: Inclusive and Equitable Assessment. In Remote Triage and Consultations in Emergency and Primary Care · Class Publishing, 1st edition (forthcoming, September 2026).
Education
References on request